Information for tenants - Wright Lettings

Information for Tenants

At Wright Lettings we understand that renting a house or apartment is a two way thing. Unlike estate agents we don’t sell property, so you can be sure your enquiry will get our full attention.

So, how do you go about renting a property through us? It’s really not that hard, just read on for a full run down on what’s what.

1. Register
The first step is to register your details on our system by telling us what you are looking for. You can do this by
clicking here, or by calling our office and discussing your requirements with a member of our Lettings team.

The majority of all our property listings are taken by tenants already registered on our system. By registering your details, you can have first pick on any new property coming onto the market so you don’t miss out on finding your perfect home.

2. Viewing
Once you’ve found some properties you want to look at we will arrange for you to view them.

These can mostly be arranged at a time to suit you, with viewings available most weeknights we’re sure to have a time that fits into your plans.

3. Application
Having selected a property, you will need to complete an application form to apply to rent the property. You will need to supply us with details of your current & previous addresses, current employer / benefit income, your previous landlord and a character referee. At this time we will also need two forms of identification – one photographic & one postal.

4. Administration Fee & Holding Deposit
On application, you will need to pay an administration and holding deposit fee of £100 + VAT to cover our costs of obtaining a credit report and references to support your application. This fee will allow us to remove the property from the market while we’re processing your application.

5. References
We will take up references on behalf of the landlord. Usually this will include your employer, current / previous Landlord and a character reference. A credit check will also be undertaken. Referencing normally takes between 5 to 7 working days to complete.

If you are claiming any form of benefit you will also need to supply details of someone who is willing to act as a Guarantor for you.

6. Monies
A deposit is required on all properties prior to occupation. This is normally equal to one months’ rent, but this may vary depending on the property. Please check with a member of staff who can confirm the deposit required for the property you are interested in.

The deposit is held to cover your obligations under the Tenancy Agreement including any breakages or damage. PLEASE NOTE: Your deposit cannot be used as your final months’ rent.

Rents are normally quoted on a calendar monthly basis.

Rents are then paid by Standing Order and are due on the date you moved in to the property.

7. Documents
Once all the referencing is completed and the landlord has accepted your application we will call you to let you know that it’s all systems go! We will ask you to sign the Tenancy Agreement and associated legal documents. We will also post you a draft copy of your Tenancy Agreement to read over as it contains important information you need to know before signing your actual agreement.

PLEASE NOTE that the tenancy agreement is a legally binding document committing both the landlord and the tenant to the terms contained therein for the duration of the said period.

8. What else should I know?
There may be a restriction on keeping pets at the property. In any event if any pets are kept we reserve the right to take an additional refundable deposit in respect of any damage caused by the pets, refundable at the end of the tenancy should no damage have occurred, please note carpet cleaning is standard and will be expected to be carried out at the end of your tenancy. Fumigation may be necessary.

A dilapidations deposit equivalent to one and half times the monthly rent is payable on the commencement of the tenancy and will be held by us on your behalf through an insurance based scheme. If in the event of a dispute at the end of the tenancy, the said amount will be forwarded to My Deposit Dispute Services. Please ask for further details.

Insurance of the fabric of the building (and landlord's contents where the property is furnished) is the responsibility of the landlord, the tenant should consider taking our insurance for their own belongings as this is not covered in the landlords insurance. Further information can be obtained from our office.

During the tenancy (if managed by ourselves) we will need access for routine management visits that we carry out on behalf of the landlord. We will also require access should any maintenance or repairs that may have been requested by you as the tenant need to be carried out.

We look forward to assisting you with a successful tenancy with our company.

Use our online portal to arrange for 24/7 maintenance requests and to organise repairs such as a leaky window:wright.fixflo.com

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